RVM- The First Relativity Partner to Attain all of kCura’s Accreditations
New York- March 23, 2010
RVM has raised the bar on what it means to be a premier Relativity partner. With Relativity Certified Administrator and Certified Sales Professional on staff and now a Best in Service Partner, RVM is the first Relativity partner to achieve all three accreditations.
Joseph McGivern is RVM’s Relativity Certified Administrator (RCA). He has been with RVM since October 2009 and is part of the hosting team. Joseph, along with the rest of RVM’s hosting team, actively supports over 100 matters. RCAs are recognized as experts in Relativity and have direct access to second level support at kCura.
Lee Stein is RVM’s Relativity Certified Sales Professional and a hosting specialist of the RVM hosting team.
As a Best in Service Partner, RVM is recognized for its commitment to quality customer experience in Relativity.
The criteria for Relativity’s Best in Service program consist of an audit of a partner’s Relativity offering as well as customer references. Partners who volunteered to participate were evaluated on technical capabilities, sales performance, and the strength of their references.
In November of 2009, RVM held a breakfast seminar on Relativity for current users and interested legal professionals at the W Hotel. The seminar was based on a poll, rating which Relativity feature is of most interest. The purpose of the seminar was to provide RVM’s expertise and knowledge of Relativity and the e-discovery process as a resource. The panel was made up of Vincent Brunetti, CEO, Craig Cheng, CIO, Geoffrey Sherman, Director of Technology, and kCura’s Dan Miller, Product Manager. RVM has planned another seminar in late April in New York and Chicago.
“RVM appreciates the opportunity to prove how dedicated the RVM team is in delivering quality customer service to Relativity users. Everyone has the same tools, but it is the battle tested professionals that RVM employs with focus on Customer Service that is the difference,” said Vincent Brunetti, CEO of RVM, Inc.
“Congratulations to those who achieved Best in Service,” said Sieja. “Partners who received this recognition have proven that their teams are knowledgeable and committed to the service and support of Relativity and its users.”
For a Relativity demo or more information on Relativity, please send an email to info@rvminc.com.
About RVM, Inc.
RVM provides legal technology consulting, data forensics and litigation support services. Its team of experts, including industry savvy consultants, top-flight project managers and seasoned support personnel, assist law firms and corporations with their most demanding discovery and e-data processing assignments. Paired with its proprietary e-data processing software, RVM delivers consistent, repeatable, and defensible results on time and under budget.
To learn more about RVM, call 1-800-525-7915 or visitwww.rvminc.com.
