kCura recognizes RVM with Best in Service Distinction
Monday, April 18th, 2011April 18, 2011
Relativity Best in Service—RVM is two for two!
For the second time, Premium Hosting Partner RVM has achieved Relativity Best in Service recognition from kCura.
Indeed, kCura has upped the ante on the Best in Service criteria by requiring Premium Hosting Partners to meet the criteria year round versus qualifying once for an entire year.
As one of the first Premium Hosting Partners to receive kCura’s revamped Best in Service distinction, RVM stands apart from other e-Discovery players.
“RVM is proud to receive the recognition as a ‘Best in Service’ partner. As a recipient of the 2010 ‘Best in Service’ award, we are pleased that kCura, like RVM, continues to evolve and reinvent the programs they offer. RVM believes that consistent refinement of process, cutting edge infrastructure, customer service, and product expertise are the building blocks for success in a competitive online legal review market.”
-Geoffrey Sherman, Director of Technology, RVM
RVM has a dedicated hosting team, and hosting hotline, which enhances their clients’ review experience. RVM has the ability to train clients’ review teams either on-site or remotely. Their hosting team consists of highly trained professionals and certified administrators, including attorneys and paralegals, who consult clients throughout the review process.
RVM enjoys further accolades with their five Relativity Certified Administrators (RCAs) and one Relativity Certified Sales Professional*(RCSP) on their team[i]. RVM prides itself on this accomplishment, especially given kCura’s challenging criteria.
“We earned Best in Service by providing outstanding customer service, implementing kCura’s best practices for optimizing Relativity, and by providing our clients with support from our phenomenal, tech savvy, professional hosting team.”
-Vincent Brunetti, President, RVM
“RVM has always had a commitment to providing a great Relativity experience for their clients, through product expertise and a sound technical infrastructure. We are pleased to be able to acknowledge that commitment with a second Best in Service designation.”
-Andrew Sieja, president and CEO, kCura
RVM provides cutting edge legal technology, consulting and support services. RVM’s team of experts includes industry-savvy consultants, premier project managers and seasoned support personnel. Our team collaborates with each client to assess its immediate business needs, and can tackle the most demanding discovery and e-data processing assignments. RVM’s proprietary e-data processing software delivers consistent, repeatable, and defensible results. As RVM develops solutions tailored to fit each client’s needs, this results in more efficiency. Since 1996, RVM’s legal and corporate clients have enjoyed our exceptional service and measurable results.
kCura’s Relativity is a complete review solution with the power to handle the largest and most complex electronic discovery projects. Its ease-of-use lets users focus on documents, rather than on technology.
kCura put RVM to the test and RVM ranks among the best—Relativity Best in Service!
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Contact:
Vincent Brunetti
RVM
80 Pine Street, 10th Floor
New York, NY 10005
646.871.2323
• Geoffrey Sherman*
• Joe McGivern
• Sam Joseph
• Talia Page
• Jimmy Cheng



