Privacy and Legal Notice
Terms and Conditions
Your use of this RVM Enterprises, Inc. (or any affiliate) website (the “Site”) is subject to the following terms and conditions in this Privacy and Legal Notice (“Notice”). By accessing this Site, you acknowledge that you have read and do accept these terms and conditions. This Notice applies to the Site and all products and services offered by RVM Enterprises, Inc., and its affiliates and subsidiaries.
Customer service is important at RVM Enterprises, Inc. and, as we continue to deliver, improve and expand our services, we recognize our clients’ and customers’ need to preserve their privacy and confidentiality. As a result, safeguarding our client’s and customers’ privacy is a priority and we have adopted policies, practices and standards that help preserve the confidentiality of customer’s nonpublic personal information. The following statement affirms our continued efforts to safeguard customer information.
EU-U.S. Privacy Shield Participation
RVM Enterprises, Inc. (and its parent/subsidiary company(ies) such as RVM Enterprises UK Limited) participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework. RVM Enterprises, Inc. is committed to subjecting all personal information received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List at https://www.privacyshield.gov/list.
RVM Enterprises, Inc. is responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. RVM Enterprises, Inc. complies with the Privacy Shield Principles for all onward transfers of personal information from the EU, including the onward transfer liability provisions.
With respect to personal information received or transferred pursuant to the Privacy Shield Framework, RVM Enterprises, Inc. is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, RVM Enterprises, Inc. may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
Personal Information We Collect Online
Personal Information means personally identifiable information such as information you provide via forms, surveys, applications or other online fields including name, postal or email addresses, telephone, fax or mobile numbers, or account numbers. Our hosting service provider’s servers automatically log certain information about users of the Site. The information is stored as log files on the server. The information our hosting service provider collects may include: Internet Protocol (IP) address, browser type, operating system, the time of the visit, the page that referred the visitor to the Site, the pages viewed, and the order of pages viewed. RVM Enterprises Inc. may use this information to determine, among other things, traffic patterns, the number of users who access certain areas of the Site, other user trends, and the need for improvements to website navigation and infrastructure.
How We Use Personal Information
We may use Personal Information:
- to respond to your inquiries and fulfill your requests;
- to send you important information regarding the Site, changes to terms, conditions, and policies and/or other administrative information;
- to send you marketing communications that we believe may be of interest to you;
- to verify your identity and/or location (or the identity or location of your representative or agent) in order to conduct online transactions and to maintain measures aimed at preventing fraud and protecting the security of account and Personal Information;
- to allow you to participate in surveys, sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which may contain additional information about how Personal Information is used and shared;
- collected through our social media pages and interactions with you to assist in verifying your identity and account status. We may combine this information with information we already have;
- for business purposes, including data analysis, audits, developing and improving products and services, enhancing the Site, identifying usage trends and determining the effectiveness of promotional campaigns;
- for risk control, for fraud detection and prevention, to comply with laws and regulations, and to comply with other legal process and law enforcement requirements.
Access to Personal Information
Upon request RVM Enterprises Inc. will provide you with information about whether we hold any of your personal information. As a user of our services, you may access, correct, or request deletion of your personal information by logging into your account or by contacting us at Privacy Officer, PrivacyOfficer@rvminc.com. We will respond to your request within a reasonable timeframe.
We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements.
The use of information processed through our service shall be limited to the purpose of providing the service for which the Client has engaged RVM Enterprises, Inc.
Because RVM processes personal information at the direction of our Clients, we generally have no direct relationship to the individuals whose personal information we receive in connection with client engagements. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
Any individual who seeks access or who seeks to correct, amend, or delete inaccurate data provided to RVM Enterprises Inc. by a client should direct their query to that client. An individual wishing to limit the use or sharing of their data should similarly direct their query to that client. RVM Enterprises Inc. will take reasonable steps to delete any personal information that is deemed to be inaccurate or incomplete. If requested to remove data, we will respond within a reasonable timeframe.
We will retain personal information we process on behalf of our Clients for as long as needed to provide services to our Client. RVM Enterprises Inc. will retain this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
This Notice applies to this Site only. We may provide links to third-party websites. If you follow links to websites not affiliated or controlled by RVM Enterprises Inc., you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Site. RVM Enterprises Inc., does not guarantee and is not responsible for the privacy or security of these websites, including the accuracy, completeness, or reliability of their information.
Third-Party Products and Services
The RVM Enterprises, Inc. Site contains mention of third-party products and services for informational purposes only. RVM Enterprises, Inc. makes no recommendations or endorsements about third-party products and services. References to third-party services and products are provided by RVM Enterprises, Inc. “as is”, without warranty of any kind, either express or implied.
Social Media Sites
License of Your Content
If you post content in areas available to the general public, you are giving RVM Enterprises, Inc. a worldwide, royalty-free, perpetual, irrevocable, sub-licensable, and non-exclusive license to use, reproduce, modify, adapt, frame, brand, co-brand, and publish such content in any media now known or later developed, including the right to make the content available to the general public. If you submit summary files or other materials to the Site or RVM Enterprises, Inc., you license us to display, distribute, frame, and link to that content via the Site and otherwise. For all content licensed by you in accordance with this section, you represent and warrant to RVM Enterprises, Inc. that you have all worldwide rights necessary to grant such licenses, including the license to distribute and re-distribute that content as specified above. You will provide information that we reasonably request related to any claim that content you provide infringes any rights of a third party anywhere in the world. We will treat any feedback or suggestions you provide us as non-confidential and non-proprietary. Thus, please do not submit confidential or proprietary information to us unless we have mutually agreed in writing otherwise.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information. RVM Enterprises, Inc. may use third-party service providers to help operate RVM Enterprises, Inc.’s business and the Site or administer activities on RVM Enterprises Inc.’s behalf, such as sending out newsletters or surveys. RVM Enterprises, Inc. may share your information with these third parties. If you do not want to receive emails from us, please reply to any email you receive from us by requesting to be “unsubscribed” or by simply clicking the “unsubscribe” link at the bottom of any email you receive from us.
To protect Personal Information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to ensure information remains confidential and secure. Our hosting service provider takes reasonable precautions to keep your personal information secure. However, no transmission over the Internet can be guaranteed to be 100% secure or error-free. Therefore, you provide us with your personal information at your own risk.
Updates to this Notice
This Notice is subject to change. If we make changes to the Notice, we will revise the “Last Updated” date at the bottom of this Notice. Any changes to this Notice will become effective when we post the revised Notice on the Site. Your use of the Site following these changes means that you accept the revised Notice. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
RVM Enterprises, Inc., reserves the right to disclose your personal information as required by law, such as to comply with a subpoena or other legal process and when we believe that disclosure is necessary to protect our rights and or comply with a judicial proceeding, court order, or legal process served on RVM Enterprises, Inc.
If RVM Enterprises, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.
RVM Enterprises, Inc.
40 Rector Street, 17th Floor
New York, NY 10006
Last Updated: March 31, 2017