The real work begins before a legal hold or investigation start
We have the answers
How long is long enough to save emails?
Can files ever be “deleted?”
What do we do with chats on the company server?
These are just some of the many questions that information governance (IG) looks to answer.
Unfortunately, the answers to these questions are not always black and white. In fact, most of the time, the answer is “it depends.” However, the decisions your company makes can have real repercussions if you find yourself in a discovery proceeding where the goal is to be responsive to the inquiry without disclosing too much.
RVM has been helping clients collect and produce documents for over 20 years, and has become adept at understanding the nuance of what must be collected in discovery. That experience has led us to become expert at guiding our clients through IG policies and planning.
The most important part of IG is removing doubt by providing clear, complete, and defensible guidance. That is why we take the client’s business needs into account before anything else. We take the time to get to know the existing processes to be better able to guide a future policy. Then, we tailor the policy to your current staffing and workflows.
The result is a plan that is clear and actionable. In the event of a litigation or investigation, you will know who must be involved and when.
How We Help with Information Governance
Some of the steps we can take to help clients with IG include:
Every client encounter is different. Some may have no prior IG plans. Others may have older plans that may need to be updated. Still others simply may not know what they need. RVM can come in with fresh eyes to thoroughly review whatever system the company currently has in place. We can then determine whether it would be robust enough in the event of a litigation.
A data management plan plays a large role in how a company is able to respond to a litigation hold. If it’s too conservative, data storage costs can skyrocket and more documentation will be open to discovery than should be necessary. However, a more aggressive data plan may hurt the company legally if it’s not able to provide all that is required.
There is also a technology component to the data management plan. RVM is more than able to help set up an email or chat client to properly preserve data consistent with the plan.
With experience comes wisdom. And after more than 20 years in this industry, RVM has accumulated a lot of both. Using our numerous connections and partnerships we’re able to match clients with the best third party vendors to meet their goals.