RVM Enterprises, Inc. is proud to announce that they have once again achieved Orange-level Relativity Best in Service recognition for outstanding and exceptional customer service for Relativity end users. A leader in technology, RVM is one of fifteen partners to achieve kCura’s Relativity Orange-level Certification world-wide. RVM has received Best in Service designation every year since 2010.
RVM has been the preferred provider of eDiscovery services and data solutions to leading global financial institutions, corporations and Am Law 100 firms for nearly two decades. RVM is dedicated to implementing innovation to build better ways to work by creating technologies and workflows to address the ever-changing business models in today’s legal and corporate environments.
“We are thrilled to achieve kCura’s Orange-level Relativity Best in Service recognition. I believe that our continued recognition for Best in Service has always been, and will continue to be, our people behind the tool, providing the highest level of customer service in the eDiscovery market,” said Vinnie Brunetti, Chief Executive Offer, RVM Enterprises, Inc.
Through a voluntary audit, Relativity Best in Service partners demonstrate their expertise and experience hosting projects in Relativity. kCura evaluates these partners in three areas: technical infrastructure, customer service and product expertise. Additionally, Best in Service partners meet a set of requirements for their duration as a hosting partner, size of Relativity installations and core Relativity certifications.
kCura has two designations for Best in Service: Orange and Blue. While both are certified to provide a quality Relativity experience, Orange-level partners are recognized for making additional investments in people, process and technology to manage installations with above-average user counts—all while maintaining the high standards of Best in Service.
“RVM has a hardworking team that is committed to providing their end users with a great Relativity experience,” said Andrew Sieja, president and CEO of kCura. “We’re excited to acknowledge that commitment with this Best in Service designation.”
RVMhas been the preferred provider of eDiscovery services and data solutions to leading global financial institutions, corporations and AmLaw100 firms for nearly two decades.
RVM provides a broad range of consulting services addressing company-wide information governance, internal investigations and litigation readiness. Our expert consulting on the design and implementation of analytics technologies is geared toward defensibility and cost-savings.
RVM can assist around the world, across industries and in both the private and public sectors.
RVM is proud of receiving certification from WBENC as a woman-owned business in 2013.